Question 1

Does this dash cam package also include a hardwire kit for parking monitoring? Which hardwire kit is compatible?

Accepted Answer

No, like most dash cams, it doesn't include a hardwire kit. For 24h parking mode, use a compatible kit (ASIN: B0CTX8CMY4, sold separately). Different cars or dash cams may require different kits for compatibility. For more details of kit we can help.

Question 2

How to install the dash cam? The Rear Camera work? How can I register to get the 12-month extended guar-antee?

Accepted Answer

GKU manuals include installation videos. Yes, if not in case, find us for firmware. To register for the 12-month extended guar-antee, just follow the manual instructions. For quicker help,check the first page of the manual.

Question 3

Do I need to buy an SD card to use this dash cam? What size memory card is recommended?

Accepted Answer

This dash cam supports memory cards ranging from 32GB to 256GB. A free 64GB U3 microSD card is included in the package. If you need to buy a new one, we recommend a U3 Class 10 microSD card from a reputable brand.

Question 4

My car doesn't have a cigarette lighter. Can I still use it?

Accepted Answer

Yes, you can. If no cigarette lighter, use a USB-A/C to USB-C cable (search B0CTY2259G or B0CZHVQZTC), power bank, or hardwire kit (B0CTX8CMY4). Only the cigar car charger is included to power the dash cam. Power supply must be 5V/2.5A or above.

Question 5

Does the dash cam have a battery? Rechargeable? Is the dash cam wireless?

Accepted Answer

Yes, it has a small battery only saves settings when power is lost. It is NOT rechargeable, NOT wireless, and stops recording when power is off or the car is parked. Must be powered via car charger, USB-C cable, or hardwire kit connected to your car.

Question 6

Will the car battery drain if the dash cam light stays on after parking?

Accepted Answer

Yes, it will. If your cigarette lighter provides constant power, unplug the dash cam when parked or use a compatible hardwire kit(not included, search B0CTX8CMY4 to buy if needed) with low-voltage protection to prevent battery drain.

Question 7

Any tips on how to keep the WiFi connection more stable? What should I do if the WiFi disconnect?

Accepted Answer

Allow all app permissions (photos, location, WLAN, cellular), Disable VPN/Bluetooth/security apps, and Stay within 3m of the dashcam. Disconnect CarPlay/Android Auto when use GKU GO app. If issues persist, reset dashcam, reinstall app or find us.

Question 8

Will the dash cam continue working in areas where there's no wifi? Like mountain areas.

Accepted Answer

Yes, the dash cam can record with no WiFi connection. WiFi is only for phone connection via app, not for internet. To access cellular internet, simply disconnect the camera’s WiFi. GPS may be lost in tunnels or covered areas,but recording won’t stop.

Question 9

Is the included rear camera waterproof? What is the rear cam cable length? Is it usable on convertibles/tinted windows?

Accepted Answer

No, the rear cam isn’t waterproof—install it inside. It comes with a 6m cable; for longer car, add a 5m extension (search B0DYJGXG1Z) for 11m total. For convertibles or tinted windows, use a waterproof rear camera (search B0CTXZSWFW) mounted outside.

Question 10

Can the dash cam be removed? Is the electrostatic film required to be applied before installing the dash cam?

Accepted Answer

Yes, the dash cam is removable. Slide it left or right to detach from the bracket. To use it in another car, we suggest buying a new bracket( search B0D97GJDJS). No, static film isn’t required but helps remove the cam cleanly without leaving marks.

GKU 4K Dash Cam Front and Rear, 5GHz WiFi GPS, Dual Car Camera, 1.5” IPS Mini Dashcam for Cars with 64GB SD Card, 24H Parking Mode, Night Vision, WDR, 170° Wide Angle, G-Sensor, App Control, Max 256GB

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