GEEKOMMini IT12 Mini PC, NUC12 i5-12450H (8 Cores,12 Threads, up to 4.4 GHz), 16 GB DDR4 512 GB SSD Windows 11 Pro Mini Desktop PC - 8K | USB4 | WiFi 6E | BT5.2Carbonfree Certified

Why did you choose this product over others?:I first read a review of a Geekom "mini" PC a couple of years ago (in PC Pro, if anyone subscribes) and thought it looked interesting. Fast forward to today when my trusty and, until a few days ago, very reliable W10 workhorse (an HP Z400) was called to glory. The hard drive has lost its boot sector and no amount of resuscitation via various means has worked. Plus, it can't run W11 as the processor lacks a TPM.So, a new machine was required, and this one is a very good replacement. The craziest thing is the size. You could (almost) put this in your back pocket (it's about 4" square and about 1.5" deep). That's a bit of a long shot for the older machine where you'd need to wear a (very) large rucksack to carry it. Plus, the number of ports is impressive, and the power consumption is a fraction of the older machine.I'll probably repurpose the old one as a Linux server (after replacing the hard drive), but this new machine is fantastic. PLUS... It arrived same day! Ordered at 11am, arrived at 5:30pm. Amazing

Time will tell. Only loaded it this last Monday but so far very pleased with the performance. Everything is so much quicker. I love the compactness which is very helpful for me as I don't have much room. I use it for my photography and office work as well as some digital art sometimes so all round very helpful.

The computer itself is great. I'm new to MiniPCs, and the footprint of this machine is incredibly small - I could easily attach it to the back of my monitor (using the VESA plate provided) and you'd never know it was there. It has a good range of ports (4x USB-A, 2x USB-C, 1xHDMI, 1x 2.5Gb Ethernet) and BOTH USB-C port support 4K monitors. You can add a 2.5" SSD (up to 2Tb) and an M.2 SATA (up to 1Tb) and it already comes with a M.2 2280 PCle installed (1Tb in my machine) - so you could pack 4Tb of storage into it!UNFORTUNATELY - this machine started crashing with Windows BSOD errors, almost immediately. I reached out to Geekom support and that experience has been less than ideal - in fact I'm not going to sugar-coat it - it's been shockingly bad.They first diagnosed the problem as a graphics driver, and told me to download the latest driver from their website and install it. However, the Intel driver that is already installed is a newer version, so I went back and asked if I should overwrite this with their older driver. They said to do this, so I did. That simple back and forth took 4 days! Now, I get that they are not UK based, so what I think of as the 'common communication window' isn't that wide - I think they are based in Asia somewhere, so several timezones ahead of me. However, even when I respond within a couple of minutes of their email arriving, they don't respond until at best the next day, sometimes two days later.The graphics driver didn't resolve the issue, so (many more days later) they now think it may be the system SSD that's faulty, and have asked me to swap it out and re-install Windows! Not sure how I'm supposed to do that given a) I don't just have a spare SSD knocking about in a drawer and b) my Windows license is on the drive I need to replace (I guess there's a way to transfer this, but I haven't researched that yet).In order to recommend this PC, I need to consider the whole package, and although the device seems great, the support is positively dreadful. YMMV of course!UPDATE: Geekom support agreed to swap out the original IT12 that was having repeated BSODs and although I had to send back the original before they would send out the replacement, that all went smoothly. The new machine has been fine, no BSODs and really happy with the machine itself. I've added two stars to the review, now that the support issues have been resolved. It's a great machine and a one-off bad device, which was swapped out, doesn't deserve the original 2 stars.

Took ages to update, but has been excellent so far, after 2 weeks daily use.

This is an amazing little machine, I7 Intel, 32GB ram and 1TB SSD, and at a fantastic price. This is a little computer in size, no DVD/CD player, not a problem. The only downside is the fan noise.GEEKOM customer service were really helpful, yes, Shirley, I mean you ! Tried so hard with BIOS updates but nothing worked to reduce fan noise. They offered for me to return but I like this little machine, very fast and small footprint.Without the fan noise, would have rated 5 STAR.